People

New Negotiators Don't Lose Deals Over Rates. They Lose Them Over Words.

Eight managed care contracting terms every new negotiator, benefits manager, and plan sponsor needs to know before their first payer meeting

AI Isn't Coming for Your Contracting Job. Complacency Is.

What managed care and payer relations professionals need to change before artificial intelligence changes it for them

The Person Across the Table Can't Say Yes. Find Out Who Can.

Your counterpart isn't stalling you. She can't say yes, and nobody in the room is going to tell you that.

You Inherited a Payer Problem You Didn't Create. Start Here.

How years of absorbed underpayments teach payers to test you, and three habits new contract managers can build from day one

Ghosted by a Payer? Eight Ways to Restart the Negotiation

Why silence in a payer negotiation is usually logistical, not personal, and how to bring a counterpart back to the table

Your HFMA Membership Has a Gym Membership Problem

Why HFMA Enterprise Membership underdelivers when organizations pay for access without activating it, and the three moves that fix it

How Exposed Is Your Payer Relations Job to AI? Free Assessment

A free AI prompt that maps your healthcare finance role's exposure to AI and builds a plan to stay ahead of it

Withholding Data From a Payer Doesn't Protect Your Leverage

Five strategies for building real transparency into managed care payer-provider negotiations

Second Chances Build Stronger Healthcare Finance Teams

Why extending grace after a misstep builds stronger, more adaptable healthcare finance teams

Three Decades. Three Pillars. One System for Payer Strategy.

People, Portfolio, and Process, the proven framework behind multi-billion-dollar payer portfolio results

Managed Care 101: What It Means and What It Doesn't

Three fundamentals of the managed care concept every payer, provider, health plan sponsor, and plan member should actually understand

School Won't Teach You to Negotiate Payer Contracts. Mentors Will.

Why mentorship closes the gap that no healthcare finance degree program covers, and how to build it into your career on purpose

Strong Negotiations Are Built on Relationships, Not Just Rate Sheets

Five practices for building the kind of trust with payer and provider counterparts that actually holds up under pressure

Becker's Podcast: Pushing Back on Aggressive Payer Tactics

Becker's Healthcare Podcast, Becker's Revenue Cycle, and Becker's CFO Podcast